Case Studies

High-end department store saw 50% reduction in tagged garment theft.
Esteemed high-end department store chain John Lewis & Partners began their association with the Concept Tag in 2017, with an initial test installation that saw 370,000 tags fitted in six of their department stores. John Lewis & Partners previously upgraded…

High street fashion brand
River Island is one of the biggest names in British high street fashion. They first installed the Concept Tag in four stores in 2016, including their largest store, Marble Arch Park House on Oxford Street. The retailer used an incremental…

Leading UK value retailer rolls out Concept Tag across full estate
British retail and homeware retailer Matalan started working with the Concept Tag in 2017, with an initial trial seeing the system installed in three stores. Following the culmination of this first testing period and evidence of a significant drop in…

Global athleisure retailer sees losses reduced by 66%
The Concept Tag was produced following five years of dedicated research and development, the final two years of which saw JD Sports help test and perfect the technology. Subsequently, JD Sports installed the tags in its brand-new flagship Oxford Street…